Term and Condition

Here is the absolute final, publication-ready version of your Terms of Service (Terms and Conditions) for kortoro.com.

This document acts as your main legal contract. It ties together your fixed monthly subscription billing model with the strict legal immunities required for a WordPress multi-vendor host under Pakistani federal laws (ETO 2002 and PECA 2016).

Effective Date: June 2, 2026
Website URL: https://kortoro.com

Welcome to kortoro.com (“the Platform”). This Terms of Service (“Agreement”) constitutes a legally binding contract between [Your Company Name / Your Name] (“the Company,” “we,” “us,” or “our”) and any user registering as a seller (“Vendor”) or browsing the marketplace storefronts (“Buyer”).

By accessing this website, creating an account, or purchasing a store subscription, you unconditionally agree to be bound by these terms. If you do not agree, you must immediately stop using the Platform.

1.1 Software Infrastructure Provider Only: The Platform operates strictly as an “Intermediary Network Service Provider” under Section 2(w) of the Electronic Transactions Ordinance (ETO), 2002. The Company rents hosted digital storefront space and dashboard tools to independent sellers.
1.2 Statutory Immunity: In strict accordance with Section 38 of the Prevention of Electronic Crimes Act (PECA), 2016, the Company is a software facilitator and is not civilly or criminally liable for user-generated store layouts, vendor business practices, product listings, or communication logs, provided the Company removes access upon receiving valid statutory notices of illegality.
1.3 No Contract of Sale: The contract of sale for any commercial item, service, or retail shipment is executed entirely and exclusively between the Buyer and the Vendor under the Sale of Goods Act, 1930. The Company is not an agent, mediator, handler, or partner in any retail transaction.

2.1 Subscription Framework: Vendors are granted access to administrative storefront backend modules subject to the advance payment of a non-refundable, fixed monthly software subscription license fee of PKR [Insert Amount, e.g., 2,500].

2.2 Accepted Payment Channels: Subscription renewals are processed via:

• Automatic Credit/Debit Card Billing: Securely processed via encrypted third-party tokenization.
• Mobile Wallet Invoicing (JazzCash/EasyPaisa): Requiring manual approval of the monthly push-notification invoice generated by the system.
• Direct Bank Transfer (IBAN): Requiring the Vendor to upload a valid digital bank receipt image directly to their account backend for administrative audit.
• 2.3 Automated Non-Payment Consequences: Invoices auto-generate on the monthly anniversary of registration. If a renewal transaction fails or a manual transfer receipt is not uploaded within a 3-day grace period, the WordPress automation engine will change the user role to “Subscriber,” automatically turning off public access to their store layout and products.
  2.4 Data Purge Clause: Storefronts remaining in an unpaid and deactivated status for more than 30 days will be systematically queued for permanent database deletion. The Company is not legally or financially liable for the loss of uploaded inventory tables, media files, or design configurations following a database purge.

3.1 Mandatory Disclosures: In strict alignment with Provincial Consumer Protection laws (such as the Punjab Consumer Protection Act 2005 and Sindh Consumer Protection Act 2014), Vendors are legally bound to state clear, transparent item costs, display exact product metrics, note applicable tax percentages, and publish their specific store return policy on their profile layout before a Buyer places an order.

3.2 Counterfeit Goods Prohibitions: In compliance with the Schedule-B Code of Conduct for Online Marketplaces (E-Commerce Policy of Pakistan), the sale of intellectual property infringements, replicas, or counterfeit merchandise is entirely prohibited. Confirmed violations reported to platform support will result in immediate storefront termination with zero subscription refunds.

3.3 Banned Items Matrix: Vendors must not list or advertise any goods prohibited under the Pakistan Penal Code (PPC), 1860, Customs Act 1969, or regulatory notifications of the Pakistan Telecommunication Authority (PTA). Forbidden inventory includes alcohol, narcotics, unapproved health supplements, weapons, spy equipment, adult material, or any content harmful to national safety.

4.1 Financial Isolation: The Company stays completely outside the financial flow of retail product checkouts. Vendors accept buyer funds directly into their own integrated business bank accounts, independent digital merchant setups, or coordinate cash handovers via Cash on Delivery (COD). Any retail payment fraud, credit card chargebacks, or failed cash pickups are strictly between the Buyer, the Vendor, and the respective banking apps or couriers.

4.2 Logistics Autonomy: The responsibility for inventory preservation, packing, courier selection, tracking, and successful delivery rests 100% with the Vendor. For all COD shipments, the Vendor assumes all risks regarding customer package rejections or independent courier handling errors (e.g., via TCS, Leopards, or M&P).

5.1 Website Downtime: Our platform is provided on an “as-is” and “as-available” framework. The Company does not guarantee uninterrupted operational access during scheduled WordPress theme updates, core database maintenance, or external hosting outages. We are not liable for any lost vendor sales or profits during website maintenance windows.

5.2 Financial Liability Cap: To the maximum extent permitted under Pakistani law, the total aggregate legal liability of the Company to any user for any confirmed actionable event is strictly capped at the subscription fee paid by that specific Vendor to the Platform during the trailing thirty (30) day window.

6.1 Governing Law: This Agreement shall be exclusively governed, analyzed, and managed in compliance with the federal and provincial laws of the Islamic Republic of Pakistan.

6.2 Forum Selection: Any legal actions, regulatory claims, or constitutional petitions arising from or related to the usage of this software infrastructure shall be initiated exclusively in the competent courts located in [Karachi].